AUSTRALIAN PRIVACY POLICY

Last updated: 14/11/2025

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website and purchase our products or services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Such as:

Full name
Email address
Phone number
Billing details
Address (if required for invoicing)

1.2 Usage Data

When you browse the website, we may automatically collect:

IP address
Device information
Browser type
Pages visited
Time spent on the website
Cookies and tracking pixels

1.3 Payment Information

Payments are processed via third-party providers (such as Stripe, PayPal or local payment gateways).
We do not store credit card numbers.

2. How We Use Your Information

We use your data for purposes such as:

Providing access to courses, mentorships and digital products
Improving the user experience on the website
Sending transactional emails (purchase confirmation, access details, support)
Sending marketing communications (only when consent is given)
Processing payments
Complying with legal obligations

3. Legal Basis for Processing

Under Australian law, we process your information when:

Necessary to provide a service you requested
You gave explicit consent
Required to comply with legal or accounting obligations

4. Cookies & Tracking

We use cookies to:

Improve website performance
Analyse user behaviour
Personalise content
Users can disable cookies in browser settings, although some features may stop working.

5. Sharing Your Information

We may share your information with:

Payment processors
Email service providers
CRM and marketing platforms
Hosting providers
These third parties only receive the information necessary to perform their functions.

We never sell or rent your personal information.

6. Data Storage and Security

Your data is stored securely using industry-standard practices.
Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.

7. International Transfers

If tools hosted outside Australia are used (e.g., hosting or email services), your data may be transferred internationally.
All providers must comply with adequate privacy protection standards.

8. Access, Correction and Deletion

You may request:

A copy of your data
Correction of inaccurate information
Deletion of your personal data
To do so, please contact us at: info@facialharmonbybee.com

9. Retention

We retain personal data only as long as necessary for:

Providing services
Legal and tax obligations
Resolving disputes

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of these third parties.

11. Changes to This Policy

We may update this policy at any time. Updates will be posted on this page with the new “Last updated” date.

12. Contact Us

For any privacy concerns:
Email: info@facialharmonbybee.com
Business name: Facial Harmony by Bee (or nome do projeto da cliente)
Location: Australia